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Smart Flow FAQs

Have questions about our services or facing issues with your plumbing or heating? Browse through our Frequently Asked Questions to find the information you need.
At SmartFlow Services, we understand how important it is to keep your property’s plumbing and heating systems in optimal condition. Whether you’re contemplating a new boiler installation or seeking emergency plumber services, our FAQ section offers insights and guidance to help you make informed decisions.
Initially, try using a plunger to clear the blockage. If that doesn’t work, it’s best to call an emergency plumber to avoid further issues.
Regularly inspect your pipes, insulate them properly, and maintain a steady temperature inside your property to prevent pipes from freezing and bursting.
Leaks and flooding may be due to worn-out washers, seals, or O-rings, or high water pressure. It’s best to contact a professional plumber for repair.
Clean the showerhead to remove mineral deposits or replace it with a high-pressure showerhead. If these steps don’t work, contact a plumber for assistance.
Slow drains can be caused by the buildup of hair, soap, and other debris. Try using a drain cleaner or snake to clear the blockage, or call a professional plumber.
The average lifespan of a boiler is around 10-15 years. If your boiler is old and experiencing frequent breakdowns, it’s time to consider a boiler replacement.
The Gas Safe Register is the official registration body for engineers legally allowed to work on gas appliances, ensuring gas safety standards.
Heating problems can range from low pressure to thermostat issues. Check for obvious issues like power and thermostat settings, and then contact a professional for central heating repair.
Signs include strange noises, leaks, low pressure, and no hot water. If you experience these, contact a professional for boiler repair or replacement.
Annual boiler services, keeping vents unblocked, checking for leaks, and ensuring proper pressure levels will help in efficient boiler maintenance.
Look for qualifications, customer reviews, and ensure they are listed on the Gas Safe Register for heating services.
A sudden increase in water bills might indicate leaks or issues with plumbing. It’s wise to have your system checked by a professional.
Fix leaks, install low-flow fixtures, use water-saving appliances, and be mindful of your water usage habits.
It is a certificate stating that a Gas Safe registered engineer installed and inspected gas appliances for safety.
It’s more energy-efficient to use a timer or programmable thermostat to heat your home only when necessary.
Immediately turn off the gas supply, open windows, avoid using electrical switches, and call a Gas Safe registered engineer or the National Gas Emergency Service.
Turn off the main water supply to prevent flooding, and call an emergency plumber for burst pipe repair.
Check if the issue is due to a tripped breaker, thermostat settings, or a boiler breakdown. If you can’t identify the issue, call a professional.
Major leaks, burst pipes, blocked drains causing flooding, or a lack of hot water during extreme weather conditions are typical plumbing emergencies.
At SmartFlow Services, our emergency plumbing services are available 7 days a week to address any urgent plumbing or heating issues.

What Clients Say

We are proud to support our clients across Yorkshire with first class property maintenance services.

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What Clients Say

We are proud to support our clients across Yorkshire with first class property maintenance services.

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Fully Accredited

Our team consists of fully trained and accredited engineers with over 40 years experience combined.

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Rapid Response

We pride ourselves on fast, efficient service, often getting the job done within 24 hours.

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We go above and beyond to make we deliver the best professional service - we’ve even won awards to prove it!

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Wide Service Area

Serving key locations across Sheffield, Rotherham, Barnsley, Wakefield, Derby, and Nottingham.

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0114 405 5047